Performance management means the process of assessing progress toward achieving the predetermined goals. Building on that process, the performance management is adding the relevant action and communication on the progress achieved against these predetermined goals.
The performance management term could be defined as:
1. A network performance management - (a) a set of functions that report and evaluate the behavior of telecommunications equipment and the effectiveness of the network element; (b) a set of various sub functions: gathering statistical information, examining and maintaining historical logs, determining system performance under artificial and natural conditions, and altering system modes of operation.
2. In OD (Organizational development), performance can be thought of as Actual Results vs Desired Results. There is always a chance of discrepancy, where Actual is less than Desired. This discrepancy could constitute the performance improvement zone.
Performance improvement and management can be thought of as a cycle:
a) Performance planning; in this phase, goals and objectives are established
b) Performance coaching: here intervenes a manager to give feedback and adjust performance
c) Performance appraisal where individual performance is firstly formally documented and the feedback delivered
Performance problem: this term means any gap between Actual Results and Desired Results. Any effort targeted at closing this gap (between Actual and Desired Results) is called the Performance improvement.
Other terms to be mentioned by the Performance Management topic are APM, BPM and OPM.
APM (Application Performance Management) refers to the discipline within systems management. This discipline focuses on managing and monitoring the availability and performance of software applications. Application Performance Management can be defined as workflow and related IT tools deployed to detect, remedy, diagnose and report on application performance issues in order to ensure that application performance meets (or exceeds) businesses and end-users expectations.
BPM (Business Performance Management) is defined as a set of processes that help businesses discover efficient use of their business units, human, material and financial resources.
OPM (Operational Performance management) is a discipline that focuses on creating predictable and methodical ways to improve business results (or performance) across organizations.
In other words, Performance Management helps organizations achieve their strategic goals. PM does not mean discarding the data accessibility previous systems fostered. Performance Management harnesses this data in order to help ensure that an organizations data works in service to organizational goals to provide the information that is actually necessary and useful in achieving them. Performance Management also focuses on the Operational Networking processes between that performance level. Its main purpose is to link individual and organizational objectives and bring about that individuals obey important worth for enterprise. In addition, Performance Management tires to develop skills of peoples in order to achieve their capability to satisfy their ambitiousness. This action also increases the profit of a firm.
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